VoIP


Twig VoIP

VoIP stands for Voice Over IP ( internet protocol) and is a telecommunications solution for transferring voice data quickly across the Internet.  VoIP converts the voice signal from a telephone into a digital signal that travels over the IP Network, then converts it back at the other end. Now widely accepted, VoIP technology is being rapidly deployed and is now a core part of all new telephone systems.


Twig Base


£5 per extension /month

  • Product
  • Features
  • How Do I order
  • Includes DDI
  • No Set Up Fee
  • No Minimum Number of Extensions
  • 12 Month Contract
  • Unlimited Extensions
  • Call logging
  • Call forward on Busy or No Answer
  • Call Routing by DDI
  • Conferencing
  • Auto Attendant / Digital Receptionist
  • Voicemail / Music on Hold
  • Hold Music Customisation
  • Call Recording
  • Call Transfer
  • Ring Extension & Mobile Simultaneously
  • Automatic Pickup on Busy
  • Call parking / Pickup
  • Intercom / Paging
  • Automated Provisioning
  • Call Queuing
  • Hunt Groups / Ring Groups
  • Self Care Web Portal
  • Use Your Existing IP Phones
  • Desktop and Mobile Apps available (£3 per extension per month)
  • Hosted and Supported by us

Please fill in the brief from below and a member of the team will contact you. Moving couldn’t be easier and we will handle everything for you.

Twig Plus


£10 per extension /month

  • Product
  • Features
  • How Do I order
  • Twig Plus includes 500 minutes to Standard UK Landline and Mobile Calls to numbers beginning 01,02,03,07
  • Spread unused minutes across other extensions
  • Includes DDI
  • No Set Up Fee
  • 12 Month Contract
  • Unlimited Extensions
  • Call logging
  • Call forward on Busy or No Answer
  • Call Routing by DDI
  • Conferencing
  • Auto Attendant / Digital Receptionist
  • Voicemail / Music on Hold
  • Hold Music Customisation
  • Call Recording
  • Call Transfer
  • Ring Extension & Mobile Simultaneously
  • Automatic Pickup on Busy
  • Call parking / Pickup
  • Intercom / Paging
  • Automated Provisioning
  • Call Queuing
  • Hunt Groups / Ring Groups
  • Self Care Web Portal
  • Use Your Existing IP Phones
  • Desktop and Mobile Apps available (£3 per extension per month)
  • Hosted and Supported by us

Please fill in the brief from below and a member of the team will contact you. Moving couldn’t be easier and we will handle everything for you.

Mobile & Desktop App


Additional £3 per extension /month

  • Product
  • Features

Available on Desktop & Mobile

Twig is our Desktop & Mobile Unified Communications application designed to provide business users with a set of features and benefits capable of transforming your company communications system into a real powerhouse. It is available on Microsoft Windows, MAC OS, Ubuntu Linux, Google Android and Apple iOS.

Business Collaboration Excellence

Packs everything you need for a successful collaboration with your staff including Messaging, Conferencing, CRMs access, File and Screen sharing functionalities and all of that within a single, comprehensive desktop application interface.

Conferencing Facilities

Create and control conference calls on any SIP phone or SoftPhone. Convert two way calls into conference call, and add as many participants as you like (dynamic conferencing) or use dedicated conference rooms on the system to host conferences.

Messaging System

Chat with one or more Users (single & group chat) at the same time, and keep a searchable History of every IM conversation on the system. Send messages to specific departments as well as entire company using Channels functionality.

Simplified Setup

Twig is designed with users in mind, requiring minimal time and knowledge to complete the setup – from download to call in less then 5 minutes.

Improved Productivity

Maintain your focus on the important stuff during the day by efficiently managing your business communications. Do more work with less effort using Twig app on desktop and mobile devices.

Switch Device

Easily switch between devices you are using even in the middle of a call, with a single click. Continue your current phone call from another device, whether it will be a desk phone, Twig SoftPhone or a mobile device.

Best of Unified Communications

Designed to enable fast & simple utilisation of Calls, Conferencing, Instant Messaging, Faxing, Online Presence, Call Center functionalities, Outlook/MS Exchange Directory, CRM integration and so much more from a desktop or mobile device.

Comprehensive User Features

  • Conferencing
  • Call control using physical device
  • Company contacts list
  • Google contacts list
  • Drag & drop functionality
  • Call transfers
  • Instant messaging
  • Switch phone
  • Voicemail panel
  • File sharing
  • MS Outlook Integration
  • browser Integration
  • Department group messaging
  • CRM IntegrationCustomer Relations

Customer Relations

Twig has implemented native integration with all major CRM systems. It is designed to Use URL popup events (for inbound and outbound calls, on call answered, or ringing) which integrate with any 3rd party CRM system.

Outlook & Exchange Integration

Sync Outlook and Exchange contacts with Twig and make calls from Twig directly or from Outlook interface using the integrated Outlook plugin. On inbound calls Outlook will display available information on contacts that is calling you.

Availability Control

Plan phone calls, control your time and define call availability using Twig’s Presence panel functionality. See other users presence and availability on the system as well.

Vibrant Deployment

Integrated deployment system enable you to deploy Twig application on a large scale and fast, using Microsoft Installer and Silent Install functionality.

Contacts Directory

Twig makes sure that your PBXware, Outlook and Google contacts are listed in a single place and available at your fingertips, ready to make a call to with a single click.