Broadband Terms & Conditions
This Appendix: Broadband Service Appendix
Broadband shall be used to describe the ADSL2, FTTC 40, FTTC 80, FTTP 80:20, FTTP 160:30, FTTP 220:20, FTTP 330:50, FTTP 550:75, FTTP 1000:110, G.FAST 160, G.FAST 330 services unless specified otherwise
Broadband Service Price List (“Price List”) is the list of prices and Service descriptions available from the relevant section of the Trunk website.
A Bonded Broadband Service is the combining of multiple Broadband Services to create the appearance of a single Internet connection.
Download is the data transferred from the Internet to the Customer and shall be measured in Megabits per second (Mb/s).
Upload is the data transferred from the Customer to the Internet and shall be measured in Megabits per second (Mb/s).
The Broadband Service shall provide a data connection from the premises specified in the Order to the Internet at the following maximum speeds:
These speeds are theoretical maximum speeds. Exact speeds will depend on the Customer’s distance from their local telephone exchange or cabinet, the quality of the telephone cable used to reach their premises and other technical factors.
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