Business Fibre Broadband.
Connected straight to your door.
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Our full fibre broadband products and prices are listed above. All prices Exclude VAT. Use the broadband availability checker to see what broadband products are available at your postcode.
- 100Mbps Down 15Mbps Up
- Free Fritz 7530 Wireless Router
- Installation £50
- Unlimited Usage
- Prices Exclusive of VAT @ 20%
- 200Mbps Down 30Mbps Up
- Free Fritz 7530 Wireless Router
- Installation £50
- Unlimited Usage
- Prices Exclusive of VAT @ 20%
- 500Mbps Down 75Mbps Up
- Free Fritz 7530 Wireless Router
- Installation £50
- Unlimited Usage
- Prices Exclusive of VAT @ 20%
- 900Mbps Down 115Mbps Up
- Free Fritz 7530 Wireless Router
- Installation £50
- Unlimited Usage
- Prices Exclusive of VAT @ 20%
- 40Mbps Down 10Mbps Up
- Free Fritz 7530 Wireless Router
- Installation £16.66
- Unlimited Usage
- Includes Phone Line Rental
- Prices Exclusive of VAT @ 20%
- 80Mbps Down 20Mbps Up
- Free Fritz 7530 Wireless Router
- Installation £16.66
- Unlimited Usage
- Includes Phone Line Rental
- Prices Exclusive of VAT @ 20%
Frequently Asked Questions
Broadband Types Explained
Full Fibre Broadband. Full Fibre is FTTP - Fibre-to-the-premises or FTTH - Fibre-to-the-home. They are all the same product and the delivery mechanism is fibre all the way to your home or business. Full Fibre broadband can deliver speeds from 40Mb/s to 1000Mbp/s down and 10Mb/s to 115Mbp/s up
FTTC Broadband – Fibre-to-the-cabinet. This is delivered via fibre to a green street cabinet with the last leg to your premises delivered on copper. As the copper run is much shorter than traditional ADSL (where the copper goes from your premises back to the exchange) you can get much faster speeds – Up to 80Mbps down and 20Mbps up can be achieved depending on the distance from the cabinet. The copper line is a standard Openreach pstn line. This allows voice calls to be placed on this line
ADSL Broadband – Offers speeds of up to 24Mbps down and 1.4Mbps up. Delivered over copper from your premises to the exchange. The copper line is a standard Openreach pstn line. This allows voice calls to be placed on this line.
Openreach Broadband Care Levels
Enhanced Care. Enhanced Care operates 24 hours a day, 7 days a week including UK Bank and Public Holidays. Openreach will respond to a fault report within 3 hours of receipt of the fault report and they will clear the fault within 20 hours of receipt of the fault report, excluding any allowable parked time.
Openreach Working Hours – For the reporting of faults, 24 hours a day, seven days a week (including UK Public and Bank holidays). For engineering visits by Openreach to a site (customer or End User premises or Openreach exchange), 0800-1800 Monday to Sunday (including Regional Public and Bank Holidays). Out of hours engineering visits to site may be used to complete a repair if unrestricted access is available. Enhanced Care costs £7.20 per month
Critical Care. Critical Care operates 24 hours a day, 7 days a week including UK Bank and Public Holidays. Openreach will clear the fault within 7 hours of receipt of the fault report, excluding any allowable parked time.
Critical Care Working Hours – For the reporting of faults, 24 hours a day, seven days a week (including UK Public and Bank holidays). Out of hours engineering visits to a site may be used to complete a repair if unrestricted access is available. If Diagnostics indicate a fault and an appointment is required then Openreach will aim to fix any fault seven (7) hours from the start time of the agreed appointment slot.
Where diagnostics have not indicated any fault and an appointment is required, these will be provided to Enhanced Care timescales and excluded from any SLA. If a fault is subsequently found in the Openreach domain, then this time, excluding any allowable parked time, will be included in the SLA time. Critical Care costs £11 per month.