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Our full fibre broadband products and prices are listed above. All prices Exclude VAT. Use the broadband availability checker to see what broadband products are available at your postcode.

Full Fibre 100

  • 24-month contract £36.00
  • 12-month contract £40.00

 

  • 100Mbps Down 15Mbps Up
  • Free Fritz 7530 Wireless Router
  • Installation £50
  • Unlimited Usage
  • Prices Exclusive of VAT @ 20%

Full Fibre 200

  • 24-month contract £46.00
  • 12-month contract £50.00

 

  • 200Mbps Down 30Mbps Up
  • Free Fritz 7530 Wireless Router
  • Installation £50
  • Unlimited Usage
  • Prices Exclusive of VAT @ 20%

Full Fibre 500

  • 24-month contract £56.00
  • 12-month contract £60.00

 

  • 500Mbps Down 75Mbps Up
  • Free Fritz 7530 Wireless Router
  • Installation £50
  • Unlimited Usage
  • Prices Exclusive of VAT @ 20%

Full Fibre 900

  • 24-month contract £66.00
  • 12-month contract £70.00

 

  • 900Mbps Down 115Mbps Up
  • Free Fritz 7530 Wireless Router
  • Installation £50
  • Unlimited Usage
  • Prices Exclusive of VAT @ 20%

Superfast 40

  • 24-month contract £30.00
  • 12-month contract £33.33

 

  • 40Mbps Down 10Mbps Up
  • Free Fritz 7530 Wireless Router
  • Installation £16.66
  • Unlimited Usage
  • Includes Phone Line Rental
  • Prices Exclusive of VAT @ 20%

Superfast 80

  • 24-month contract £37.00
  • 12-month contract £41.67

 

  • 80Mbps Down 20Mbps Up
  • Free Fritz 7530 Wireless Router
  • Installation £16.66
  • Unlimited Usage
  • Includes Phone Line Rental
  • Prices Exclusive of VAT @ 20%

Frequently Asked Questions

The process is easy. Simply use the availability checker, choose and order your product. We will do the rest. A member of our team will contact you and keep you updated all the way. Typically things take approx 10 working days.
Yes. Our engineers are all trained network engineers and are not reading from a script. They have access to monitoring and diagnostic tools and will be able to troubleshoot any problems you have.
All of our broadband connections have unlimited bandwidth. We don't restrict, port throttle, or contend any of our connections.
We provide a wireless broadband router with all our connections.
We provide a static ipv4 and ipv6 ip address with every connection.

Broadband Types Explained

Full Fibre Broadband. Full Fibre is FTTP - Fibre-to-the-premises or FTTH - Fibre-to-the-home. They are all the same product and the delivery mechanism is fibre all the way to your home or business. Full Fibre broadband can deliver speeds from 40Mb/s to 1000Mbp/s down and 10Mb/s to 115Mbp/s up

FTTC Broadband – Fibre-to-the-cabinet. This is delivered via fibre to a green street cabinet with the last leg to your premises delivered on copper. As the copper run is much shorter than traditional ADSL (where the copper goes from your premises back to the exchange) you can get much faster speeds – Up to 80Mbps down and 20Mbps up can be achieved depending on the distance from the cabinet. The copper line is a standard Openreach pstn line. This allows voice calls to be placed on this line

ADSL Broadband – Offers speeds of up to 24Mbps down and 1.4Mbps up. Delivered over copper from your premises to the exchange. The copper line is a standard Openreach pstn line. This allows voice calls to be placed on this line. 

Broadband Basics

Openreach Broadband Care Levels

Enhanced Care. Enhanced Care operates 24 hours a day, 7 days a week including UK Bank and Public Holidays. Openreach will respond to a fault report within 3 hours of receipt of the fault report and they will clear the fault within 20 hours of receipt of the fault report, excluding any allowable parked time.

Openreach Working Hours – For the reporting of faults, 24 hours a day, seven days a week (including UK Public and Bank holidays). For engineering visits by Openreach to a site (customer or End User premises or Openreach exchange), 0800-1800 Monday to Sunday (including Regional Public and Bank Holidays). Out of hours engineering visits to site may be used to complete a repair if unrestricted access is available. Enhanced Care costs £7.20 per month

Critical Care. Critical Care operates 24 hours a day, 7 days a week including UK Bank and Public Holidays. Openreach will clear the fault within 7 hours of receipt of the fault report, excluding any allowable parked time.

Critical Care Working Hours – For the reporting of faults, 24 hours a day, seven days a week (including UK Public and Bank holidays). Out of hours engineering visits to a site may be used to complete a repair if unrestricted access is available. If Diagnostics indicate a fault and an appointment is required then Openreach will aim to fix any fault seven (7) hours from the start time of the agreed appointment slot.

Where diagnostics have not indicated any fault and an appointment is required, these will be provided to Enhanced Care timescales and excluded from any SLA. If a fault is subsequently found in the Openreach domain, then this time, excluding any allowable parked time, will be included in the SLA time. Critical Care costs £11 per month.

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