IT Helpdesk

Our Help Desk offers high quality remote support. It is your first point of contact for all support and networking services.

Our help desk staff are armed with technical knowledge & expertise to diagnosis and resolve all types of technical issues.

Self Service Trunk Portal

The best way to get in touch with the IT Help Desk is through the Self Service Trunk Portal. You can use the portal to:

  • Log new faults to the IT Help Desk
  • Log new requests to the IT Help Desk
  • View details of your previously logged calls
  • Find solutions to common queries and faults through the Knowledge Base.

Please note:

Requests logged via the Self Service Trunk Portal are actioned during normal working hours, Monday to Friday 08:30 – 17:30

If your fault or request is of an urgent nature, please call the IT Help Desk on 03333 44 33 22

Please visit out Services Status pages to keep up to date with any issues or maintenance which may impact upon the IT service

IT Help Desk

Phone: 03333 44 33 22

E-mail: support



*24/7 Support available subject to contract