Hosted PBX

The hosted PBX is rapidly becoming a very popular option for businesses of all sizes as well as individuals. This is because there is no need to invest large amounts of money in expensive telephone systems, maintenance contracts or telephone lines. With a decent connection to the Internet, all that is needed are some VoIP capable handsets and some network cabling to connect them together.

This means that your employees are no longer tied to an office. With our hosted desktop and hosted PBX products any one can work from any where that has an Internet connection, as if they were in their office. Their desktop looks just as they left it and the phone is connected to the corporate system, including making internal calls, showing the business number when calling other people and benefiting from our low call charges.

Some hosted PBX products just allow calls to be made and received but our service is fully featured as you would expect from a business grade solution.

Standard features include: 

• Integrated voicemail
• Call waiting
• Call hold
• Call transfer
• Automated attendant
• Call pick up
• Caller line ID
• Per user customisable call rules including ‘Follow me’ (Which allows calls to be transferred to alternative numbers such as mobiles or home numbers)
• Full call divert features
• Automated out of hours call handling
• Conference facilities - both personal and domain wide

Other options are available such as 

• Number porting (Where we move your existing phone number to the VoIP system, retaining your existing phone number. This can then follow you no matter where you are calling from)
• DDI (Direct dial numbers)

For advice and help in deciding if a hosted PBX works for you, please contact us we would be happy to provide a trial account for you to try.