Dispute Resolution

In the event of a dispute arising between the Parties under or in connection with an Agreement, the dispute may be escalated.

The dispute shall first be escalated to the Level I Representatives and if they cannot resolve it within 30 days, to the Level II Representatives.

If the Level II Representatives cannot resolve the dispute within 30 days of it being referred to them, either Party shall be entitled to have recourse to the courts.

Level I Representative
Trunk Networks
Support Desk

+44 33 33 44 33 22

Level II Representative
Trunk Networks
Customer Services Director

Lion House
Bell Lane
East Sussex
TN22 1QL
+44 33 33 44 33 22